Privacy Policy

Last updated: 27.03.2026

1. Introduction

Welcome to Ravenstone Wellness (“we”, “our”, “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information, including our use of cookies.

If you have any questions, please contact us at [email protected].

2. Information We Collect

We may collect and process the following types of personal data:

Personal Identification Information (e.g. name, email address, phone number)

Technical Data (e.g. IP address, browser type, device information)

Usage Data (e.g. how you interact with our website or services)

Any other information you provide directly to us

3. How We Use Your Information

We use your data to:

Provide and maintain our services

Communicate with you

Improve our website and user experience

Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

Your consent

Performance of a contract

Compliance with legal obligations

Legitimate interests (where applicable)

5. Sharing Your Information

We may share your information with:

Service providers and partners

Legal or regulatory authorities if required

Third parties in connection with a business transfer

We will never sell your personal data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Data Protection Rights

Under UK data protection law, you have rights including:

The right to access your personal data

The right to correct inaccurate data

The right to request deletion of your data

The right to restrict or object to processing

The right to data portability

To exercise any of these rights, contact us at [email protected].

8. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

9. Cookies Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site function properly and improve your experience.

Types of Cookies We Use

Strictly Necessary Cookies
These are essential for the operation of our website and cannot be switched off.

Performance & Analytics Cookies
These help us understand how visitors interact with our website (e.g. pages visited, time spent).

Functionality Cookies
These allow the website to remember your preferences (e.g. language or region).

Targeting/Advertising Cookies (if applicable)
These may be used to deliver relevant ads and track the effectiveness of marketing campaigns.

How We Use Cookies

We use cookies to:

Ensure the website functions correctly

Analyse website traffic

Improve user experience

Support marketing efforts (if applicable)

Managing Cookies

You can control or delete cookies through your browser settings. You can also set your browser to refuse some or all cookies. However, this may affect how the website functions.

If you use a cookie consent banner, you can manage your preferences there.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Company Name: Ravenstone Wellness
Email: [email protected]
Address: 23 Winter Hey Lane, Horwich, GB, BL6 7AD